FAQ'S

General

Where are your products made?

All of our products were designed and formulated in the US and we are proud to manufacture them at a cGMP FDA registered facility.

No need to dilute with water, simply pour the crystals in your mouth and enjoy the flavor and popping sensation!

Our products are shelf stable for two years at a temperature range of 59 - 79 degrees F. However, if you open a sachet and enjoy only part of the serving, it will lose it’s popping activity if exposed to air. In addition, excess heat or cold will deactivate the popping crystals.

We do not recommend.

Our products are dietary supplements and the FDA does not approve food, beverages or DS. We have a certificate of analysis showing that our ingredients are true to the label with no heavy metals or contaminants. Please review our supplement facts label for further information.

Ask your health care professional first.

It is not recommended that you ingest our product if you are under the age of 18. Please store your product away from children at all times.

 

Ordering and shipping 

Where do you ship?

At this time, we only ship within the continental US and may stop shipping to states during high heat months or ship with ice packs in order to keep your energy crystals stable.

Typically packages can take from 3 to 8 business days depending on your location relative to our warehouse. 

Subscriptions

How do subscriptions work? 

Products are automatically delivered on your schedule.  No obligation, modify or cancel your subscription anytime.  To manage your subscription

We have a 30 day refund policy.  If you are not satisfied with our product, contact us and explain why and we will refund your purchase.

We know that you will love Energy Rocks but to make sure your first purchase is completely risk-free, we’ll give you a 30 day money back guarantee to ensure that you are 100% happy. We value you as a customer and appreciate your feedback.